Privacy Policy

Last updated: December 30, 2025

At AUPP Alumni Connect, we are committed to protecting your privacy. This Privacy Policy explains how the American University of Phnom Penh collects, uses, and safeguards your personal information when you use our alumni and student networking platform.

1. Information We Collect

We collect information you provide directly and information collected automatically:

Information You Provide

  • Account Information: Name, email address, password, graduation year, degree program
  • Profile Information: Photo, bio, work history, skills, location, contact details
  • Communications: Messages sent through the platform, event registrations, job applications
  • User Content: Posts, comments, job listings, event details you create

Information Collected Automatically

  • Device Information: Browser type, operating system, device identifiers
  • Usage Data: Pages visited, features used, time spent on platform
  • Log Data: IP address, access times, error logs

2. How We Use Your Information

We use your information to:

  • Provide and maintain the AUPP Alumni Connect platform
  • Verify your eligibility as an AUPP community member
  • Enable networking features and connections between users
  • Send relevant notifications about events, jobs, and platform updates
  • Facilitate mentorship matching and career services
  • Improve our services through analytics and user feedback
  • Ensure platform security and prevent fraud
  • Comply with legal obligations and AUPP policies

3. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

  • With Other Users: Profile information you choose to make public is visible to other AUPP Alumni Connect members
  • With AUPP Administration: To verify eligibility, manage alumni relations, and support university programs
  • With Employers: When you apply to jobs, your application information is shared with the posting organization
  • Service Providers: Third-party services that help us operate the platform (hosting, email, analytics)
  • Legal Requirements: When required by law or to protect rights and safety

4. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit (HTTPS/TLS) and at rest
  • Secure password hashing and authentication protocols
  • Regular security audits and vulnerability assessments
  • Access controls limiting employee access to user data
  • Secure cloud infrastructure with data backup and recovery

While we strive to protect your information, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and protect your account credentials.

5. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of your personal data we hold
  • Correction: Update or correct inaccurate information through your profile settings
  • Deletion: Request deletion of your account and associated data
  • Export: Download your data in a portable format
  • Restriction: Limit how we process your data in certain circumstances
  • Objection: Object to certain processing activities

To exercise these rights, please contact us at [email protected] or use the settings in your account.

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Essential Cookies: Required for platform functionality and authentication
  • Analytics Cookies: Help us understand how users interact with the platform
  • Preference Cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect platform functionality.

7. Third-Party Services

AUPP Alumni Connect integrates with third-party services that have their own privacy policies:

  • Cloud hosting and storage providers
  • Email delivery services
  • Analytics and monitoring tools
  • Payment processors (for event registrations)

We recommend reviewing the privacy policies of these services. Links to external websites from AUPP Alumni Connect are not covered by this policy.

8. Data Retention

We retain your information for as long as:

  • Your account remains active
  • Necessary to provide our services
  • Required by law or for legitimate business purposes

When you delete your account, we will remove your profile and personal data within 30 days, except where retention is required for legal compliance, dispute resolution, or to maintain platform integrity.

Anonymized or aggregated data that cannot identify you may be retained for analytics and research purposes.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

  • Posting the updated policy on this page with a new “Last updated” date
  • Sending an email notification to registered users
  • Displaying a notice on the platform

Your continued use of AUPP Alumni Connect after changes are posted constitutes acceptance of the updated policy.

10. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

American University of Phnom Penh

Data Protection Officer

Email: [email protected]

Address: #278H, Street 201R, Kroalkor Village, Sangkat Kouk Kleang, Khan Sen Sok, Phnom Penh, Cambodia

See also our Terms of Service for additional information about using AUPP Alumni Connect.