JOB REQUIREMENTS

Education

Bachelor’s degree in Computer Science, Information Technology, Network Engineering, Software Engineering, or related field.

Technical Skills

Operating Systems

Good knowledge of:

Linux administration
System services management
User and access management
File systems and storage management

Container Platforms

Experience with:

Docker
Kubernetes fundamentals
Container troubleshooting
Kubernetes workloads and services

CI/CD

Experience with:

Git
CI/CD pipelines
Build and deployment processes
Release support

Databases

Basic understanding of:

PostgreSQL
Database connectivity
Query execution monitoring
Backup and recovery concepts

Monitoring & Observability

Experience with:

Infrastructure monitoring tools
Log analysis
Performance monitoring
Alert management

Experience with the following is an advantage:

Prometheus
Grafana
ELK / OpenSearch
Loki

Networking

Knowledge of:

TCP/IP
DNS
HTTP/HTTPS
Load balancing
Firewalls
SSL/TLS certificates

Cloud & Infrastructure (Advantage)

Knowledge of:

Virtualization platforms
Infrastructure-as-Code concepts
Cloud-native technologies

Required Experience

2+ years of experience supporting production environments.
Experience supporting Linux-based systems.
Experience with CI/CD pipelines.
Experience troubleshooting infrastructure issues.
Experience working in 24/7 business-critical environments is an advantage.

Experience in banking, financial services, fintech, securities, or trading platforms is an advantage.

Required Competencies

Technical Troubleshooting

Strong analytical and diagnostic skills.
Ability to identify root causes quickly.
Ability to work under operational pressure.

Reliability Mindset

Focus on system stability and availability.
Proactive approach to problem prevention.
Attention to operational risks.

Communication

Ability to communicate technical issues clearly.
Ability to work effectively with developers and business users.
Ability to document incidents and resolutions.

Ownership

Strong sense of responsibility.
Ability to work independently.
Commitment to operational excellence.

Success Indicators

The DevOps & Infrastructure Support Engineer will be considered successful when:

Platform availability consistently meets agreed service levels.
Infrastructure incidents are resolved within target timelines.
Deployment processes operate reliably and efficiently.
Monitoring systems provide effective early warning of issues.
Operational documentation remains current and accurate.
Infrastructure-related production incidents are minimized.
Recovery times and incident response effectiveness continuously improve.

Preferred Technologies

Experience with any of the following technologies is considered a strong advantage:

Linux
Kubernetes
Docker
PostgreSQL
Git
GitLab CI/CD
NGINX
Prometheus
Grafana
Redis
Python scripting
Bash scripting
Ansible

Platform Context

The role will support a modern financial platform ecosystem including:

OTC Trading Platform
Securities Depository Platform
PostgreSQL databases
Kubernetes environments
CI/CD pipelines
API services
Reporting and integration services
Disaster Recovery environments

How to Apply:

Interested candidates are invited to send a cover letter and CV to Wing at: jobs@wingbank.com.kh

Are you ready to be part of Wing? There are a number of rewarding career options available. Successful applicants receive a competitive salary based on work experience, education, and potential. Employees can also expect a yearly raise and bonus, and enjoy benefits like access to a 24-hour hospital, surgical and personal accident insurance, good working conditions, and human resources policies in compliance with the Cambodian Labor Law.

Senior DevOps & Infrastructure Support Engineer